Slack Updated April 2026

Using Ceven inside Slack

TL;DR: @-mention @Ceven in any channel, or DM the bot directly. Ask in plain English. The bot will post a "Thinking…" placeholder, then edit it with the real answer.

The wordings below are examples, not commands. Ceven understands intent and context — say it however feels natural. "Who's our top customer?" and "tell me about the highest-grossing account this quarter" route to the same answer. References to "this month", "last quarter", "recently" are interpreted relative to today. The bot disambiguates when it's unsure rather than guessing.

People & HR

@Ceven what's our headcount?
@Ceven break headcount down by department
@Ceven who reports to Priya?
@Ceven who manages Jordan?
@Ceven who joined in the last 30 days?
@Ceven tell me about engineering
@Ceven how much PTO do I have left?
@Ceven what's Alice's PTO balance?
@Ceven how many open roles? · list our open positions

Finance / Stripe

@Ceven what's our MRR?
@Ceven how many active subscriptions?
@Ceven show me our Stripe balance
@Ceven any chargebacks or refunds?
@Ceven list our top customers
@Ceven what products are in our catalog?
@Ceven paid invoices this month

Visualizations + cross-domain

@Ceven show me a chart of headcount by department
@Ceven compare our headcount to open roles
@Ceven build me a dashboard tracking active subs and open roles

Fast paths (sub-second)

Some asks skip the LLM and answer instantly:

hi · hey there · good morning team — friendly greeting
thanks · got it · awesome — acknowledgement
help · menu · what can you do? — capability rundown
ping · are you there? — health check

Threading — context carries over

Once the bot replies, you can keep asking follow-ups in the same thread without re-mentioning @Ceven. It pulls the prior turns automatically:

You:   @Ceven what's our headcount?
Bot:   8 active employees on file.
You:   how many of those are in engineering?
Bot:   3 — Jordan Park, Diego Reyes, Priya Shah (manager).
You:   and who manages them?
Bot:   Priya Shah.

Privacy

The bot only reads messages where you @-mention it or where it's posted before. It never reads channels it isn't invited to, and DMs stay visible only to you and Ceven (audit-logged on the backend, not shared with other tenants). See data & privacy for full detail.

What if it gets something wrong?

Reply in-thread with the correction. The bot picks it up next turn.
If something keeps tripping it up, send the exact wording to hello@ceven.io — we add corpus examples for known-bad patterns.